Www 999 Privacy Policy — Your Data, Our Responsibility

1. What Information We Collect

Various types of information are collected from you when you register and use the www 999 platform. This information is primarily used to improve service quality, keep your account secure, and comply with applicable laws in Bangladesh. The main categories of information collected are detailed below.

Account & Identity Information

During registration, we collect your full name, date of birth, mobile number, and email address. National ID or passport details may be requested to verify your age and confirm your identity. Your residential address and location within Bangladesh may also be collected. All of this information is used solely for account management, security verification, and ensuring lawful gaming. It will never be used for any other purpose without your consent.

Device & Browser Information

When you use the www 999 platform, your device type, operating system, browser version, and IP address are collected automatically. For connections made via mobile devices, your network operator information may also be collected. This information helps maintain platform security and detect unauthorized access. Device data is used to make your experience smoother and more mobile-friendly, especially for users in Bangladesh. No sensitive device information is collected or shared without your consent.

Local Payment & BDT Transaction Data

When you make deposits or withdrawals, your payment method details — such as your bKash, Nagad, or bank account number — are collected. Full bank account or card numbers are never stored directly on our servers; they are handled through the secure systems of trusted third-party payment processors. Transaction amounts, timestamps, and history are recorded for security monitoring and dispute resolution. Retention of transaction data for a specified period is required under anti-money laundering regulations. All amounts are calculated in BDT and handled in compliance with local regulatory guidelines.

Usage Data & Activity Logs

Activity data — such as which games you play, how long you stay active on the platform, and which pages you visit — is logged automatically. This log data helps us evaluate platform performance and improve your overall experience. Betting patterns and game preferences are also analyzed to support responsible gaming. No personal information from activity logs is shared directly with advertisers. All data analysis is conducted in aggregate, keeping individual user identities anonymous.

3. Cookies & Tracking Technologies

The www 999 platform uses cookies and similar technologies to make your browsing experience smoother and more personalized. Cookies are small text files stored in your browser or device that help recognize you on future visits. We use three types of cookies — essential, functional, and analytics.

• Essential Cookies: These cookies are essential for maintaining your login session, storing security tokens, and ensuring the platform's core functionality. Disabling them will prevent the site from working properly.
• Functional Cookies: These cookies remember your language preference, game settings, and past activity so your experience is more convenient on your next visit.
• Analytics Cookies: Aggregate traffic data is collected to understand which parts of the platform users spend the most time on. This data cannot be used to identify individuals.
• Third-Party Cookies: Payment gateways and game providers may use their own cookies, which are governed by their respective privacy policies.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working properly. We never collect sensitive personal information through cookies. The same policy applies whether you connect via a mobile app or a browser. If you have any questions about cookies, please contact our FAQ View Category.

5. Sharing Information with Third Parties

Www 999 never sells your personal information to third parties for commercial purposes. In certain situations, limited information may be shared with trusted partners — always with the goal of maintaining the quality of service you receive. The specific cases where information may be shared are outlined below.

• Payment Processors: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, or banking providers. These partners adhere to their own privacy policies and security standards.
• Game Providers: Minimum necessary information may be shared with the relevant game providers to operate the games offered on the platform.
• Legal Obligations: Information may be disclosed in response to a court order, a request from a regulatory authority, or a lawful demand from law enforcement. Where possible, we will endeavor to notify you in advance.
• Technical Service Providers: Contracted partners providing hosting, security monitoring, or analytics services may access limited data, but they are not permitted to use it independently.
• Business Transfers: In the event of a change in business ownership, users will be notified in advance and their data will continue to be governed under the same privacy policy.

We have data processing agreements in place with all third-party partners to ensure they use your information only for the specified purposes. www 999 regularly monitors third-party data use and reserves the right to terminate the relationship in the event of a breach. For any transfers of data outside Bangladesh, international data protection standards are upheld. Your information will never be disclosed to any unauthorized party.